UX Researcher — Audience and Product Experience Research

Market insights

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Description

[Remote] Note on Communication: Excellent spoken and written English is essential. You will independently conduct in-depth interviews with American customers. You must be able to build rapport, pick up on nuance, ask neutral follow-up questions, and communicate findings clearly and concisely. WHAT WE ARE LOOKING FOR Proven experience independently planning and executing end-to-end UX research that directly influenced product decisions and business outcomes. Strong portfolio or case studies demonstrating your personal, hands-on contribution across generative and evaluative studies. Mastery of in-depth customer interviewing, neutral moderation, switch interviews, and usability testing. Deep practical experience with frameworks such as Jobs to Be Done (JTBD) and Strategyzer (Value Proposition Canvas, Test/Learning Cards). g. Mixpanel, Clarity, Google Analytics etc) Exceptional listening and communication skills; adept at presenting actionable insights to executive leadership and mentoring junior teammates. AI-proeficient but not AI-dependent

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