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Head of Product Management

lead8,000 SGD · period not specifiedSingapore, SGScore 72.5/1006d ago
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📊 Product: salaries and demand on the market
Stack
Customer Service ProcessesOperational EfficiencySalesCommunication StrategyTimely ExecutionWarehouse OperationsOperationsBusiness Process AnalysisMarketingProject ManagementWorking alongside Product TeamsAfter-sales Service
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Description
About BUZUD BUZUD is a leading healthcare and medical technology company in Singapore, specializing in innovative home-based medical equipment and continuous glucose monitoring systems (CGMS). With a strong focus on improving healthcare accessibility and affordability, BUZUD works closely with partners, healthcare professionals, and consumers to deliver trusted solutions. Position Summary The Head of Product Mangement supports BUZUD’s business by analyzing and optimizing business processes, refining SOPs, digitalize internal business processes and develop and coordinate cross-department processes and projects. This role requires analytical skills, a strong understanding of internal and external business processes, and the ability to effectively communicate and coordinate with multiple departments. Key Responsibilities 1. Business Process Analysis and Optimization: Comprehensively analyze existing business processes, identify operational issues and efficiency bottlenecks, and drive the standardization, formalization, and continuous improvement of these processes. 2. SOP Development and Management: Lead the development, refinement, implementation, and oversight of Standard Operating Procedures (SOPs) for core business areas—including customer service, inventory, warehousing, store operations, and after-sales service—to establish unified operational standards. 3. Business Digitalization and Automation: Spearhead the digitalization of internal business processes; drive the integr
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