Description
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Business Analyst - Digital Customer Experience - Remote
Location: Remote
Work Type: Full Time Regular
Job No: 505318
Categories: Project Management/Business Analyst
Application Closes: Open Until Filled
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Our team is looking for a customer-focused Business Analyst who can connect business needs, customer experience, and technology solutions. In this role, you’ll partner with product managers, UX designers, developers, architects, and business stakeholders to turn complex processes into intuitive digital experiences. If you’re curious, collaborative, and energized by solving meaningful customer and business problems, we’d love to hear from you.
WHAT WE CAN OFFER YOU:
Estimated salary:
Business Systems Analyst III: $75,000 - $83,000, plus annual bonus opportunity.
Business Systems Consultant I: $83,000 - $95,000, plus annual bonus opportunity.
401(k) plan with a 2% company contribution and 6% company match.
Work-life balance with vacation, personal time, and paid holidays.
Comprehensive benefits and programs that support your well-being and career development.
Applicants for this position must not now, nor at any point in the future, require sponsorship for employment.
WHAT YOU’LL DO:
Represent the customer throughout product discovery and delivery, using research and stakeholder input to identify needs and pain points.
Elicit, analyze, document, and manage business and functional requirements, including user stories, acceptance c
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