Description
IT Specialist Location: Hybrid in NYC (3 day in-office requirement)
Qualifications
3+ years in IT, systems, or IAM engineering at a SaaS or cloud-first company. Hands-on Okta administration (SSO, SAML/OIDC, lifecycle, MFA) and strong troubleshooting of authentication loops and "user not assigned" style failures. Google Workspace admin experience and Slack admin experience.
macOS fleet management with Jamf or a comparable MDM. Practical scripting/automation (Python, Bash or Node) and comfort with REST APIs. Working knowledge of AWS and/or GCP IAM, secrets management and service-account hygiene.
Calm, ownership-driven communication with non-technical users, and good ticket hygiene.
Bonus points
Twingate or similar ZTNA/VPN; Apono or other JIT access tools. Experience in a post-acquisition or multi-tenant identity migration. GitHub org administration; Jira Service Management; Terraform for Okta/Google.
CrowdStrike, Wiz or similar endpoint/cloud security tooling; browser-security tools. Experience administering AI/LLM platforms and MCP/connector governance. Wi-Fi and network knowledge and experience: troubleshooting connectivity, DHCP/DNS, VPN and office wireless (e.g.
Meraki or similar), including supporting offices in multiple locations. A day in the life and how you’ll make an impact: Identity & access Administer device management platforms for laptops and mobile devices (Jamf) Manage identity (Okta) and access platforms, enforcing security policies and workflows Support use
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