Group Digital Designer, UX

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Description

Job description: The HAECO Group is an independent global provider of high-quality MRO services. We offer a broad range of aviation products and services that enable our customers to operate their aircraft, engines and components safely and efficiently. Headquartered in Hong Kong since 1950, our global reach has extended as we have grown. We now have operations throughout the Asia-Pacific region, Americas and other parts of the world. Based at Hong Kong International Airport (HKIA), HAECO Hong Kong offer a full range of services including airframe services, line services, component services, engine services, inventory technical management, cabin solutions, freighter conversions, technical training and AOG support. Position Description We are looking for an experienced and creative Digital Designer to join our Group Digital Customer Experience team! You will be working closely with the Product Owners and other Digital Designers across the HAECO entities and generating new ideas using the latest methods and technology. The digital products and services designed will interact with internal users and customers worldwide, which will be critical to the success of our digital transformation journey. What You'll Do Define product problems with the product team and translate them into clear product and design requirements Run focused workshops (journey mapping, prioritization, opportunity framing) to align stakeholders and confirm direction and scope. Conduct user research—interviews,

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