IT Support Specialist Intern

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Description

At Reflect, you will be expected to move fast, have a lot of ownership and, most importantly, be able to effect change. If this excites you, we are interested in hearing about your best work and accomplishments across any domain and from any points in your life. About the Role We are looking for an IT Support Specialist Intern to join our internal IT team. You will be the first point of contact to support the technology needs across the company: account access, laptops and workstations, printers, conference rooms. This is a hands-on role covering many of the growing IT support tasks at Reflect Orbital. Responsibilities Serve as support for employee IT requests, resolving tickets or escalating as needed Diagnose connectivity issues on Windows, macOS, and Linux machines Prepare and configure laptops and workstations Onboarding and offboarding users, on services like AWS, Google, and Windows Handle account access requests: password and 2FA resets, license and seat assignment across Google Workspace, Microsoft 365, Slack, Jira, and Adobe Contribute to IT documentation, internal knowledge base, and write user facing guides Keep the server room, IT rack, and inventory of supplies organized and stocked Place hardware and supply orders Coordinate warranty repairs and onsite vendor technician visits Managing and recording IT assets Assist with wireless access points, switch ports, VLAN and DNS changes, and VPN/mesh network enrollment Minimum Qualifications Currently enrolled in a univ

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