IT Systems and Automation Specialist/Manager

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Description

We are hiring for an IT Systems and Automation Specialist/Manager to take over from our IT Manager and take hands-on responsibility for the effective operation, support and improvement of Summit’s IT environment and business systems. You will keep colleagues productive, maintain secure and reliable services, and use automation and AI to improve how work is completed across the business. Reporting to the Operations Director, this role has no direct reports. Support Summit’s planned transition towards Dynamics 365 across its business functions. Work with departmental owners and implementation partners to translate requirements into solutions, support migration and adoption, and maintain continuity throughout the transition. Business wide IT support and operational ownership Support office, field and operational teams with business applications, computers, mobile devices, email, printers, telephony, remote access and connectivity. Take requests from logging through troubleshooting to resolution, communicating progress and coordinating specialist assistance. Administer Microsoft 365 and its associated identity, access and collaboration services, including SharePoint and OneDrive, within agreed permissions and policies. Maintain an inventory of devices, software, licences, suppliers and renewals. Coordinate onboarding, role changes and leavers, with appropriate access approvals. Maintain oversight of networks, internet services, Wi-Fi, servers or cloud services and other infrastru

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