Senior Application Support Engineer (Remote Ontario)

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Description

Working for a company like Smile Digital Health means supporting our mandate for #BetterGlobalHealth . We strive towards this goal every day, and the results can be seen in the impact of our innovative health data platform and data management solutions, which are used in over 20 countries. We were #19 on Deloitte's Technology Fast 50 Ranking for 2024! Smile Digital Health makes it easy for healthcare stakeholders to collect and exchange data with our leading FHIR-based data liberation platform. At its heart, the Smile platform enables people and organizations to better manage healthcare data. We help generate and liberate structured healthcare data to ensure effective delivery across care teams and health systems bringing #BetterGlobalHealth to patients everyday! Apply today and find plenty of reasons to SMILE! TheSenior Application Support Developer is responsible for troubleshooting incoming support tickets, maintaining and developing software and tools to support the implementation project, and handling bug fixes and enhancements to the existing implementation. This may include working on cloud infrastructure, Helm charts, Azure pipelines, Java source code, configuration files, etc. This position works closely with the client as well as our internal development and QA teams to support the product. This position will include on-call rotation for Tier 2 issue support. Responsibilities: Provide advanced technical support by partnering with Tier 1 and Tier 2 Service

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