Application Support & Testing Specialist (Radio Systems)

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Description

Accountabilities: - Application Support: Provide timely technical assistance to users, investigate application issues, guide users through troubleshooting steps, and deliver application training when needed. - Integration and System Testing: Plan and execute comprehensive integration and system tests in cloud environments to validate application functionality, reliability, and performance. - Defect Tracking and Resolution: Identify, document, track, and manage software defects using Jira, collaborating with the team to investigate issues and verify fixes. - JavaScript Scripting and System Configuration: Develop and maintain Radio Online (ROL) system rules and models using JavaScript, including variables, loops, functions, and related scripting techniques. - Agile Team Collaboration: Work closely with team members in an established Agile environment to refine application functionality, prioritize issues, and support iterative improvements. - Application Quality and Continuous Improvement: Contribute to testing practices, troubleshoot recurring issues, and recommend improvements to application stability, usability, and support processes. - Technical Learning and Development: Participate in advanced JavaScript training and specialized workshops covering ROL testing methods, continuous integration, and continuous delivery (CI/CD). - User Communication: Explain technical concepts and troubleshooting procedures clearly, helping users understand solutions and use the application eff

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