Description
Expert Systems Engineer
Location: Remote – USA
Travel: Up to 20%
Key Responsibilities
Manage, monitor, maintain, and support infrastructure and application environments.
Install, configure, upgrade, and troubleshoot hardware, software, operating systems, databases, and applications.
Partner with Operations on patches, updates, antivirus, maintenance, and system health.
Monitor system performance, conduct health checks, and support capacity planning and optimization.
Identify root causes of recurring issues and implement solutions to prevent reoccurrence.
Ensure technical deliverables meet quality standards and required peer/stakeholder reviews are completed.
Own assigned projects and tasks, communicate progress and risks, and proactively escalate scope or schedule concerns.
Serve as a primary technical resource in project meetings and drive technical initiatives to successful completion.
Work directly with clients and internal stakeholders, including presenting technical information to groups and executive-level audiences.
Standardize and automate processes and monitoring using scripting and automation technologies.
Follow change management procedures and maintain technical and system design documentation.
Document issues and resolutions and contribute to continuous process and technical improvement.
Required Qualifications
5–7 years of relevant experience, including 2–3 years at a senior level or equivalent.
Strong experience with SQL Server, Power BI, and
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