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Service Desk Agent (Level 2)

officeBelgië, BEScore 63.5/1001d ago
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rdsservice desk
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Description
At UniSystems, we are working towards turning digital visions into reality. We are continuously growing and we are looking for a Service Desk Agent to join our UniQue team in Brussels! What will you be doing in this role: Provide second-level support for client-specific infrastructures, systems, and services (e.g., file and print services, RDS, and hosted applications). Troubleshoot, diagnose, and resolve software and hardware issues , escalating to higher levels when necessary. Install, config…
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