Description
Overview The Network Engineer is responsible for end‑to‑end monitoring, observability, network performance management, logging, alerting, synthetic testing, and operational reliability of VA product environments for the Department of Veterans Affairs (VA), Office of Information and Technology (OIT), Product Delivery Services (PDS),
Benefits
and Memorials (BAM), Memorial and Benefit Services (MBS) deliver secure, reliable, and effective Information Technology (IT) solutions that support the Department’s mission.
Responsibilities
Establish baselines, maintain dashboards, implement proactive alerting, perform incident triage, support SRE practices, and ensure compliance with service level targets across all cloud and on‑prem environments Establish performance, availability, and capacity baselines for all VA product environments. Implement real‑time and proactive monitoring dashboards providing visibility into product health and performance. Work with VA to instrument significant data paths and business transactions for monitoring and optimization.
Implement monitoring plugins, agents, and synthetic tests to track system, network, application, and database behaviors. Perform trend analysis, periodic reviews, and forecasting of system performance and resource utilization. Identify upstream/downstream performance impacts based on changes to functionality or user behavior.
Provide 24x7x365 monitoring and incident response for VA environments. Investigate attempted or successful intr
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