Description
Qualifications &
Requirements
• Experience: 3-5+ years in DevOps, Software Engineering, or Site Reliability Engineering (SRE), ideally within a central platform team or Internal Developer Platform (IDP) environment.• Programming & Automation: Strong coding skills in Python, Go, or Node.js, specifically for writing automation scripts, interacting with REST APIs, and building custom integrations.• Infrastructure-as-Code: Deep, hands-on experience with Terraform, Pulumi, Ansible, or similar IaC tools within large-scale AWS or Azure environments.• Observability Tooling: Practical experience configuring and managing telemetry pipelines using Open Telemetry, Elastic Stack, Dynatrace, or Datadog.• ITSM Integration: Experience working with the APIs of Jira Service Management(JSM), ServiceNow, or PagerDuty to build automated alerting and ticketing workflows. Key
Responsibilities
1. Engineering "Resiliency-as-Code"• Build, maintain, and scale using Infrastructure-as-Code (Pulumi/Terraform) toenable teams to deploy standardized monitoring & incident workflows with a single click.• Develop self-service onboarding portals and APIs that allow distributed engineering teams to easily hook their applications into the central resiliencyframework.2. Building Incident Management Integrations• Develop and maintain robust API integrations and webhooks between specialized observability platforms (Elasticsearch, AWS/Azure Cloud-native tools, Dynatrace) and our central IT Service Management system (
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