Senior Business Analyst

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Description

Role Summary: The Senior Business Analyst partners with Operations, Marketing, Supply Chain & Logistics, Finance, and Information Technology teams to improve convenience-store performance. The role analyses business needs and data, designs practical solutions, and supports the delivery of processes, systems, and analytics initiatives for company’s business growth. Responsibilities : žPartner with Operations, Marketing, Supply Chain & Logistics, Finance, and Information Technology stakeholders to identify business needs, pain points, and improvement opportunities for the company’s business growth. Lead requirements gathering through regular meetings with the stakeholders, process observation, and data analysis; translating findings into clear business, functional, data, and reporting requirements. Analyse sales, margin, basket size, customer traffic, promotion performance, availability, waste, shrinkage, labour productivity, and other key retail metrics to generate actionable insights. Map current and future-state processes and recommend improvements to store operations, merchandising, replenishment, inventory control, pricing, promotions, and customer experience. Develop business cases, options assessments, cost-benefit analyses and implementation recommendations for process and technology investments. Define user stories, acceptance criteria, process flows, data definitions, and test scenarios; manage requirement traceability throughout the project lifecycle. Build and maint

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