Virtual Admin Assistant

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Description

This is a remote position. Role Overview The Virtual Admin Assistant will provide essential support to a renovation and house upgrade company by managing administrative tasks, organizing workflows, and ensuring the team can focus on high-value, revenue-generating activities. This role requires strong organizational skills, initiative, and the ability to work independently while staying aligned with the company’s laid-back yet hardworking culture. Success Metrics (KPIs) Efficiency:90% of routine admin tasks (emails, scheduling, data entry, invoicing, etc.) completed without the need for owner follow-up. Accuracy:Maintain error-free records in Xero, Excel, and CRM/Project Management systems (95%+ accuracy). Responsiveness:Emails, messages, and team requests acknowledged within 24 hours. Time Savings:Demonstrated reduction of “busy work” for the owner, allowing the team to focus on renovation projects and client relationships. Task Flow:No backlog of admin tasks—projects and operations run smoothly with deadlines consistently met. Experience Minimum of2 years experiencein a similar Virtual Assistant or Admin role. Background in supporting businesses inconstruction, real estate, or renovationsis a plus. Hands-on experience with: Excel(formulas, tracking sheets, reporting). Xero or similar accounting tools. CRM and project management systems(e.g., Trello, Asana, Monday.com, or equivalent). Key Responsibilities Manage and update project management systems to keep t

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