Description
Job Description: Manager, Client Delivery Overview As an integral part of the Client Delivery team, the Manager, Client Delivery serves as a strategic partner responsible for overseeing the successful execution of integrated marketing initiatives while fostering strong cross-functional and client relationships. This role is responsible for driving operational excellence, managing project delivery across multiple workstreams, and ensuring projects are completed on time, within budget, and aligned with client expectations and agency standards. The ideal candidate combines strong project management expertise with a client-service mindset and thrives in a fast-paced agency environment.
Key
Responsibilities
Lead the planning, execution, and delivery of integrated marketing initiatives across digital, social, content, experiential, and traditional channels. Manage staffing and resource allocation for assigned accounts, including annual SOW planning, forecasting, and capacity management. Develop and maintain project plans, timelines, budgets, scopes, and deliverables across multiple concurrent workstreams.
Partner closely with Account Management, Strategy, Creative, Production, and Finance teams to ensure seamless project execution and delivery. Monitor project health, financial performance, and profitability while proactively identifying and addressing scope changes or risks. Facilitate cross-functional collaboration and communication to ensure alignment on project goals, timelines
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