Senior Technical Success Manager (Australia or Japan)

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Description

Qdrant is an open-source vector search engine powering the next generation of AI applications, from semantic search and retrieval-augmented generation (RAG) to AI agents and real-time recommendations. Trusted by global leaders like Canva, HubSpot, Tripadvisor, Bosch, and Deutsche Telekom, we’re building the retrieval infrastructure layer for modern AI. Recently raising $50M in Series B funding, we are growing rapidly and committed to transforming how AI understands and interacts with data. As a remote-first company, we believe diverse backgrounds, perspectives, and experiences fuel innovation. Here, you’ll own meaningful work, tackle challenges, and grow alongside passionate individuals dedicated to shaping the future of AI. You'll join the Customer Success and Engineering organization as our first Senior Technical Success Manager hire in Australia or Japan, reporting to our Director of Customer Success. Our Technical Success Managers in the US and Europe own the post-sale relationship for our most strategic accounts. In APAC, you'll do that and more: you'll be the technical face of Qdrant in the region, working with Account Executives, Support, Forward Deployed Engineers, and Solutions Architects who sit several time zones away. Most of your time goes to helping customers who already run Qdrant in production succeed and grow. The rest goes to supporting new deals, partner work, and first-line technical questions in APAC hours. It's a hybrid role for someone who likes being f

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