Principal Site Reliability Engineer (Kubernetes Required) - Hybrid

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Description

FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients’ needs and exceeding their expectations. About the Role We are looking for a skilled and motivated Principal Site Reliability Engineer to join our team. In this role, you will be responsible for ensuring the reliability, scalability, and performance of our systems and services. You will work closely with development and operations teams to build and maintain robust infrastructure, automate processes, and drive engineering best practices. Key Responsibilities Monitor, maintain, and improve the reliability and availability of production systems Respond to and resolve incidents, conducting thorough post-mortems to prevent recurrence Define and track Service Level Objectives (SLOs) and Service Level Indicators (SLIs) Collaborate with development teams to build reliability into services from the ground up Design and implement automation to reduce toil and improve operational efficiency Participate in an on-call rotati

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