Description
Job description: As a Platform Product Manager, you will develop a comprehensive and bold product plan and set key business objectives (OKRs) for its capabilities. You will leverage your knowledge of platform services, as well as customer feedback and analytics to prioritize the direction and desired outcomes for the services enabled on the platform. You will be a visible voice in the organization to champion the platform and tell our story.
You will be a customer advocate and a platform expert to key stakeholders to ensure their needs are met and the product development team is getting the direction and support it needs to be successful. You will develop and actively maintain a product backlog outlining the customer themes, epics, and stories while prioritizing the backlog to focus on the highest impact work for customers and stakeholders. You will encourage the open exchange of information and viewpoints, as well as inspire others to achieve challenging goals and high standards of performance.
Key responsibilities
Understand customer problem statements and experiences to be solved Leverage customer insights from user experience research and analytics to iteratively design and deliver solutions Deliver a set of platform capabilities using customer analytics to drive prioritization Work across Thomson Reuters product, marketing, and technology teams to develop and maintain platform capabilities Maintain and refine a backlog: create user stories, acceptance criteria and prior
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