Middle Project Manager/Operations Manager

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Description

We are looking for a Middle Project Manager / Business Analyst to improve and support knowledge management, onboarding, learning, and operational processes within our Creative Team. This role goes beyond collecting requirements or maintaining documentation. We are looking for someone who can understand how processes work end to end, identify opportunities for improvement, take ownership of projects, and help the team scale efficiently. The Project Manager will be one of the key participants in our changes — helping design new workflows, define requirements, support implementation, and ensure that new solutions are successfully adopted by the team. What You Will Do Process Analysis & Improvement Understand existing workflows, identify bottlenecks and inefficiencies, and proactively propose improvements that make processes more scalable and effective. Requirements & Solution Design Gather and structure stakeholder needs, translate them into clear requirements, and participate in designing new processes, tools, and automation solutions. Project Ownership Take ownership of operational and improvement initiatives from idea to implementation: define scope, coordinate stakeholders, track progress, manage risks, and drive projects to completion. Documentation & Knowledge Management Maintain and improve the Creative Team’s documentation in Confluence, ensuring it is consistent, up to date, well structured, and aligned with current processes. Onboarding & Access Coordination Coordinate

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