Solutions Architect, Forward Deployed

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Description

Job Summary As a Solutions Architect, Forward Deployed at Rackspace Technology, you sit at the front of the sales motion and win business by building. You embed directly with our most strategic enterprise customers to diagnose high-value business problems, co-design AI solutions on-site, and prove them out with working prototypes; not slideware. This is a presales role for someone with an engineering and problem-solving mindset: you own the technical win, and you get there by shipping demonstrable value in days and weeks rather than quarters. You are platform-first. Your primary craft is enterprise AI development platforms; Palantir Foundry and AIP, and AWS Bedrock/Agent Core, deployed on Rackspace Private Cloud, GPU infrastructure, or the customer's AWS cloud. Cloud services are the substrate you build on, not the product you lead with. The role combines deep technical engineering with commercial instinct, customer empathy, and end-to-end ownership of the technical narrative from first conversation through signed Statement of Work and delivery handoff. It suits someone who wants the autonomy and immediacy of an AI startup, backed by the scale, partner relationships, and delivery bench of a global technology company. Work Location and Travel Candidates who live in the San Antonio, TX area work a hybrid schedule with two days in the office. If not located near San Antonio, you may work 100% from home. Travel up to 50% per business requirements, for on-site customer engagements

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