Infrastructure Specialist – System Administration L2

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Description

Anovia (formerly Innovatia Technical Services) is an industry-leading technology outsourcing support provider with expertise in the telecommunications industry. Operating for over 20 years, we specialize in workflow and knowledge processes, as well as technical support, helpdesk and multilingual support services. With over 200 professional experts across the globe, we service some of the world’s most successful Fortune 500 and Fortune 1000 companies. The Infrastructure Specialist will be responsible for providing day-to-day administration, maintenance and L2/L3 support for enterprise server environments at a large global client. The role ensures production systems remain secure, patched, monitored and available, resolves incidents within SLA, and automates routine tasks to improve reliability. Responsibilities Administer, monitor and maintain Linux and/or Windows servers across physical, virtual and cloud environments. Provide L2/L3 support by troubleshooting operating system, performance, storage and connectivity issues, and resolving incidents within agreed SLAs. Plan and execute OS patching, upgrades and security hardening (for example, CIS benchmarks) in line with change management. Manage user accounts, access controls, file systems, volume groups and logical volumes. Build and manage virtual machines on VMware vSphere or the client's cloud platform. Automate routine administration tasks using Shell, PowerShell, Python or Ansible. Monitor system health and capacity with

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