Technical Account Manager - Openshift (m/f/d)

Market insights

Stack

Free. Sign in with email.

Apply

Upload your CV — we will connect you with the employer directly through our pool.

Description

The Alps (Switzerland and Austrian) Technical Account management team is looking for an experienced, enterprise-level engineer to join us as a Technical Account Manager in Austria . In this role, you will serve as a trusted advisor who will work with a small set of key strategic customers to provide practical technical and architectural guidance for the Red Hat OpenShift Container Platform. You will provide personalized, attentive, proactive support and mentorship to assigned strategic enterprise customers. You will establish high-value relationships with key stakeholders to understand their environment, including IT infrastructure, internal processes, and business requirements. You will share technical best practices and serve as a point of contact for any major incidents, managing customer expectations and communications to a resolution of such incidents. As a Technical Account Manager, you will work closely with our Engineering, R&D, Product Management, and Global Support teams to debug, test, and resolve issues. You'll need to be able to work as part of a team and be professional and dedicated to meeting and exceeding expectations and building relationships. You'll also need to have excellent collaboration skills and ability to learn new technologies quickly and use their time efficiently. What you will do * Manage and grow customer relationships by delivering attentive, relationship-based support * Build a sense of trust with customers and serve as their advocate within

Full description, company and the link to apply — after you sign in. Sign in

Employer contacts (email/phone/telegram) are hidden from the public preview — send your CV, and we will connect you directly.