Senior IT Operations Engineer

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Description

Accountabilities: - Design, build, and maintain automation and integrations across AWS, Google Cloud Platform (GCP), and enterprise applications using services such as AWS Lambda, API Gateway, REST APIs, webhooks, and integration platforms. - Own and improve automation workflows using Okta Workflows, Workato, and related technologies, identifying opportunities to eliminate repetitive tasks and streamline internal processes. - Define infrastructure as code using Terraform or similar tools and deploy changes through CI/CD pipelines, maintaining reliable, repeatable, and secure infrastructure. - Develop and maintain scripts in Python, Go, Node.js, or other suitable languages to connect systems, resolve workflow issues, and support business-critical processes. - Manage integrations across business applications, including connections involving Salesforce, Slack, Jira, identity platforms, and data warehouses. - Implement and maintain backup and recovery processes for critical systems, including Jira, GitHub, and automation platforms. - Lead the rollout and ongoing administration of enterprise AI tools, including Claude and other approved assistants, connectors, and internal agents. - Host and govern Model Context Protocol (MCP) servers and related infrastructure, assessing each connector’s access scope, security implications, and suitability before deployment. - Administer identity and access management platforms, including Okta and Auth0, with responsibility for authentication, pr

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