Description
5 years of commercial experience in managing IT products within a similar position. Frameworks & Governance: ITIL / ITSM (Incident/Request/Problem Management), System Risk Assessment (SRA) frameworks, Service Management and Agile (Scrum / Kanban / Scrumban). Change Management: Proven hands-on fluency in formal Change Management.
Identity, Access & Security Tools: Understanding of the Corporate Identity Management concepts. Systems & Infrastructure: ServiceNow, Google Workspace, and Microsoft 36…
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