Strategy & Operations Manager

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Description

Founded in 2017, NinjaHoldings works to give everyday Americans better access to financial services than traditional institutions typically provide. Through our CreditNinja and NinjaCard brands, we offer digital banking and lending products designed for consumers often overlooked, paired with incentives that support long-term financial improvement. Our Edge brand extends this expertise to other companies, providing underwriting, fraud detection, and analytics services. Headquartered in Chicago with a distributed global workforce, we are a lean, growing organization committed to advancing consumer finance in the US. Job Summary The Manager, Strategy & Operations drives business growth through operational efficiency, strategic execution, and cross-functional project leadership. This role identifies opportunities to improve processes and performance, translates business needs into actionable requirements, and leads initiatives from initial discovery through implementation and ongoing optimization. The ideal candidate is a data-driven, hands-on operator with strong product management skills who can navigate ambiguity, bring structure to complex problems, and partner effectively across Product, Engineering, Risk, Compliance, Finance, Marketing, and other functions to deliver measurable business outcomes. Key Responsibilities Identify new business opportunities, optimize existing products, and evaluate business performance to uncover opportunities for growth and operational improv

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