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Sr IT Administrator

seniorhybrid108,696 USD · period not specifiedLee's Summit, MO, USScore 75/100today
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Description
Government Employees Health Association, Inc. (G.E.H.A) is a nonprofit member association that provides health and dental benefits that millions of federal employees and retirees, military retirees and their families have counted on since 1937. Offering one of the largest health and dental benefit provider networks available to federal employees in the United States, G.E.H.A empowers health and wellness by meeting its members where they are, when they need care. G.E.H.A has one mission: To empower federal workers to be healthy and well. The Senior ServiceNow Administrator is a senior technical member of the Enterprise Services and Support team and reports to the Manager, Service Operations and Support. This position is responsible first for reliable day-to-day ServiceNow administration, production support, platform health, upgrades, troubleshooting, catalog development, configuration, and release quality. In addition, the role designs and delivers more complex solutions involving automation, integrations, custom or scoped applications, Strategic Portfolio Management, ITOM, CMDB and CSDM maturity, analytics, and emerging AI capabilities. The successful candidate will be a hands-on, forward-thinking technical administrator who can solve complex problems, build scalable solutions, mentor teammates, and help translate the ServiceNow roadmap into sustainable business outcomes. SKILLS ServiceNow Administration and Platform Support · Provide day-to-day administration, monitoring, ma
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