Description
SmartOSC is seeking a Senior Project Manager / Program Manager to lead the delivery of software projects and multi-project programs for our Japanese enterprise clients. You will be the primary owner of delivery quality, timeline, budget, and client relationship – working directly with Japanese stakeholders in Japanese while coordinating offshore engineering teams in Vietnam channels. Key Deliverables &
Responsibilities
– Own end-to-end delivery of one or more software projects for Japanese clients, ensuring scope, schedule, cost, and quality targets are met. – Serve as the main point of contact for Japanese client stakeholders — running meetings, reporting, and escalations directly in Japanese. – Lead project planning, resource allocation, risk management, and change management across the project lifecycle.
– Manage and grow cross-functional offshore teams (BrSE, developers, QA, BA), setting clear expectations and removing blockers. – Translate client business goals into clear delivery plans and coordinate alignment between client expectations and the offshore team. – Track and report project health (progress, budget, risks, KPIs) to both clients and internal leadership.
– For program-level scope: standardize delivery practices, manage interdependencies across projects, and drive continuous improvement. – Support pre-sales and account expansion where relevant (estimation, proposals, scoping).
Requirements
– 6+ years in software project delivery, with at least 3 years in a PM/
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