IT Infrastructure and Telephony Specialist

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IT Infrastructure and Telephony Specialist Onsite Full Time, Monday-Friday, 8:00am-5:00pm Non-Exempt/Hourly Pay. Position eligible for additional incentives including bonus, 401(k) match, health and welfare benefits, amazing culture, growth opportunity and more!! Location: Our beautiful Orlando (Maitland, FL) offices. General Summary: The IT Infrastructure & Telephony Specialist manages, maintains, and optimizes the organization's corporate technology environment. Time is split between core IT infrastructure support (75%) and cloud telephony management (25%). This role is the primary custodian of hardware, network systems, and software platforms, and the subject matter expert (SME) for the Vonage unified communications platform. The ideal candidate bridges traditional system administration and modern VoIP/UCaaS technologies, ensuring seamless connectivity and uptime for both local and remote teams. Responsibilities Core IT Infrastructure & Support (75%) System Administration: Deploy, configure, and maintain corporate servers, workstations, laptops, SaaS applications, and peripheral hardware in a hybrid on-premises and cloud environment (Windows/Mac) and familiarity with Linux. Network Management: Monitor and troubleshoot network performance, including LAN/WAN, firewalls, switches, VPNs, Wi-Fi access points, and ISP connectivity. Work with Network Architect to maintain local LAN topology, device configurations, firmware updates, and sites for documentation. Manage local site

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