Staff AI Security Architect

We’re building the AI-driven future of customer success, from retention to growth! We’re building the AI-driven future of customer success, from retention to growth! […] is the AI-powered retention engine behind the world’s most customer-centric companies.

The […] CustomerOS platform orchestrates the customer journey from onboarding to outcomes to advocacy. More than 2,000 companies trust […]’s applications and AI agents to drive learning, adoption, community connection, and success for their customers. To explore how our suite of solutions is shaping the future of customer success, check out the link.

About This Role: We’re looking for a full-time Staff AI Security Architect to join our Security team reporting to the Director of Security. This role is a hybrid role based out of our Wrocław, Poland. In this role, you'll play a key role in securing […]'s AI-powered products, internal AI tooling, and customer trust by leading threat modeling and security design reviews for LLM-based features and agentic workflows and setting reference architectures and guardrails.

This is a great opportunity for someone who thrives in a collaborative, fast-evolving AI-driven environment and enjoys working cross-functionally with teams like Engineering, Product, Data, IT, Legal, and GRC. The ideal candidate brings strong skills in AI/LLM security architecture, threat modeling, and cloud-native security. What You'll Do: You will lead threat modeling and security design rev