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Product Owner (Customer Experience)
Seniority not specifiedremote5,000 USD · period not specifiedIndia, IN1w ago
Market insights
📊 Product: salaries and demand on the marketDetails
- English
- required
- Education
- Higher education
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Accountabilities
- You will own customer experience improvements across the entire product journey, balancing user needs with business performance. Your main responsibilities will include: Own the customer journey end-to-end, from initial registration to meaningful long-term user interactions.
- Identify friction points, user pain points, and growth opportunities across the customer funnel.
- Independently explore product analytics using AI-powered tools, including querying BigQuery through MCP, to uncover insights and validate assumptions.
- Translate analytical findings into clear, evidence-based product hypotheses and actionable opportunities.
- Write concise product briefs and drive initiatives through specifications, prototyping, development, and release.
- Collaborate with developers, analysts, and designers to deliver product improvements effectively.
- Build, maintain, and prioritize the product backlog according to the value each initiative creates for users and the business.
- Connect product initiatives to measurable business outcomes, including revenue, turnover, and net profit, rather than focusing exclusively on conversion rates.
- Monitor product performance and assess the impact of implemented changes.
- Identify successful experiments and scale effective solutions across the broader product portfolio.
- Take ownership of challenging product problems and drive initiatives through to measurable results.
- Requirements The ideal candidate combines strong product
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