Peer Specialist Maternal Health

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Description

Canopie is a digital maternal health company supporting pregnant and postpartum individuals through structured, evidence-based support, education, and care navigation. Why This Role MattersDecisions that shape the pregnancy and postpartum experience are deeply personal. Maternal Health Peer Specialists play a critical role in the care continuum by offering empathetic, experience-informed support. What You'll DoProvide virtual peer support to members across pregnancy and postpartum, grounded in lived experienceOffer empathetic listening, validation, and encouragement through key perinatal transitionsShare personal insights when appropriate to normalize experiences and reduce isolationConduct outreach and engagement using structured workflows and communication toolsSupport members in navigating common challenges (emotional wellbeing, identity shifts, recovery, feeding, sleep, returning to work)Encourage connection to Canopie services (coaching, classes, clinical care) based on member needsRecognize when additional or clinical support may be needed and follow defined escalation pathwaysDocument interactions clearly and consistently within Canopie's platformCommunicate with members via phone, video, and secure messagingParticipate in training, supervision, and peer suppor

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