Sr. UX Researcher - ArcGIS Apps

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Description

Overview Join Esri as a Senior UX Researcher – ArcGIS Apps, where you’ll focus primarily on ArcGIS Business Analyst and ArcGIS Instant Apps while supporting research across a broader suite of ArcGIS applications. In this role, you’ll collaborate with designers, product managers, software engineers, and domain experts to conduct impactful foundational and directional research across a variety of SaaS applications. You’ll partner with multiple product teams to carry out agile research in a fast-paced environment, supporting projects in active development as well as research that informs strategic product decision-making. Your work will directly influence how professionals around the world use critical ArcGIS applications to tackle complex geographical challenges. Responsibilities Lead exploratory and evaluative research across the development lifecycle to guide product direction and decision-making on ArcGIS Apps, including identifying user problems & research opportunities to exploring new audiences & testing product iterations Align research with agile development processes, ensuring user insights are proactively represented in standups, sprint planning, retrospectives, GitHub issues, and release cycles Build strong relationships and manage research projects across multiple product teams, acting as a trusted partner and embedding deeply in cross-functional workflows Partner with product and design leadership to prioritize research needs, develop plans, and deliver actionable insights tailored to designers, engineers, and product managers Synthesize findings from multiple data sources into clear problem statements, actionable recommendations, and proposed next steps that reflect product priorities Champio

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