Houseperson

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Description

Join Our Team at Mantra Charles - Where Hospitality Meets Excellence! Nestled in the heart of Launceston, Tasmania’s vibrant cultural and gastronomic hub, Mantra Charles is more than just a hotel—it’s an experience. PurposeAs a Houseperson, you are a key player in our Housekeeping Team! You will be in constant motion, zipping around to assist our room and public area attendants with a flair for being everyone's go-to helper. Delivering requested items to guests' rooms, ensuring our room attendants have a steady supply of linens, towels, and amenities, and handling the collection of used linens for laundering are some key tasks of the role. Primary ResponsibilitiesPrioritise and promptly fulfil guest requests, including delivering amenities, beds, cots, blankets, and pillows, and collecting items from guest rooms as neededCollaborate with all members of the housekeeping team to ensure tasks are completed in a timely manner Gather used linens from guest rooms and transport to the designated appropriate areaAssist with cleaning guest rooms and public area spaces are requestedHandle chemicals and cleaning materials with safety, respect guest privacy and security, and promptly report maintenance issues Provide a welcoming service to all guests, assisting with questions, concerns, and offering precise details about our property's amenities and featuresSkills And ExperienceYour communication style is warm and welcoming where guests and team membe

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