IT Service Delivery Manager

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Description

Salary: £65,000 - 65,000 per year Requirements Experience leading and developing an IT Service Desk or IT Support team. A proven track record of coaching, mentoring and developing technical teams. Hands-on experience improving ITSM processes, workflows and operational efficiency. Experience introducing automation, self-service and continual service improvement initiatives. Experience getting the most from enterprise ITSM platforms such as Jira Service Management, ServiceNow or Freshservice, wi…

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