Principal CX Advisory Consultant

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Description

Principal CX Advisory Consultant (AI): Delivering high-impact consulting services across strategic CX and EX domains, playing a pivotal role in guiding customers through their CCaaS transformation journeys with an accent on best practices in CX, EX, Digital, and AI. Focus on organizational change process to ensure seamless adoption of Genesys solutions that drive measurable business outcomes. Location: Madrid (Flexible) Company Genesys empowers organizations of all sizes to improve loyalty and …

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