Senior Lead Engineer, ServiceNow Platform & ITSM

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Description

SPH Media seeks a Senior Lead Engineer to augment our ServiceNow team, delivering ITSM/ITOM/ITAM solutions and operations support. You will design, develop, test, and implement complex workflows, incident/ Change/ problem management, and integrations with Okta, JIRA, AWS, Nexthink, and other tools. You will work closely with business users to translate requirements into scalable, best-practice configurations while maintaining system integrity across production and non-production environments. J…

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