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🌙 WE ARE HIRING: IT Night Senior Support Specialist We are looking for a reliable and skilled IT professional to monitor our systems and handle technical support during the night shift. ⏰ Schedule & Location Location: On-site (Belgrade) Shift: Night shift (18:00 – 02:00), 5 days per week Type: Full-time 🚀 Key Responsibilities Monitor & Respond: Watch the IT support platform for incoming tickets, alerts, and security notifications. Troubleshoot: Perform initial analysis and fix issues related to Windows, networks, VPNs, VoIP, and user access. Escalate: Properly route urgent or complex issues to specialized engineering teams based on company guidelines. Handover: Keep clear documentation and provide detailed handover notes for the morning team. 🛠 Requirements Language: Professional English proficiency is a must. Experience: 2–3 years in IT Support, Service Desk, or a technical monitoring role. Tech Skills: Solid understanding of Windows, networking (DNS/IP), VPNs, VoIP/telephony, and basic security alerts. Soft Skills: Strong problem-solving abilities and the capacity to work independently at night. Pluses: Experience in a NOC/SOC environment, infrastructure monitoring, or using tools like CrowdStrike/VSphere. 📩 How to Apply Interested? Send your CV to [email] or DM me in person!

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