IT Field Engineer - Client Support

Market insights

Stack

Apply

Upload your CV — we will connect you with the employer directly through our pool.

Description

Introduction Based in Gauteng, servicing clients in Johannesburg and Pretoria Own vehicle and valid driver's license required (fuel allowance provided) On your CV please provide a reason you have either left or intend leaving your pervious employment. Please provide references Duties & Responsibilities About the Role We're looking for a hands-on IT Field Engineer to support the IT environment for a portfolio of clients across Johannesburg and Pretoria. You'll work independently on-site as the client's day-to-day technical contact, with escalation support available for issues outside your scope. What You'll Do Support the IT environment at assigned client sites: servers, networking, desktops, unified communications Investigate, diagnose, resolve, and document incidents and service requests within SLA Conduct scheduled site visits and proactive maintenance Set up and configure new workstations, hardware, and peripherals Maintain and test onsite and offsite backups Manage antivirus and RMM tooling Escalate complex or specialist issues through the correct process Flag upgrade or improvement opportunities in client infrastructure Communicate with clients on incidents, changes, and planned downtime Travel to client sites as scheduled Desired Experience & Qualification Requirements 3-5 years' hands-on IT support experience Valid driver's license and own reliable vehicle — non-negotiable Working knowledge of Windows Server, Active Directory, and networking fundamentals (LAN/WAN/VLAN/routing) Experience troubleshooting server, mail, and connectivity issues Comfortable with antivirus consoles and RMM platforms Advantageous Exposure to firewall/security appliances (FortiGate, Sophos, MikroTik, or Cisco) Exposure to AWS/Azure or virtualization platforms A+, N+, CCNA or equivalent certifications Microsoft MCSA/MCSE/MCITP Linux experience Office 365 administration Prior MSP or multi-client support experience Competencies Strong written and verbal communication Works independ

Employer contacts (email/phone/telegram) are hidden from the public preview — send your CV, and we will connect you directly.