ERP Service Delivery Leader

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Description

As the ERP Service & Release Delivery Leader, you are responsible for managing and delivering through the selected service providers for all SAP solutions within the organization. You will design service governance and define technical process steps to ensure seamless system changes and high-quality service delivery. Your Responsibilities Service Provider Management: Manage and control the SAP Application Management Service Partner to ensure performance and reliability. Release & Deployment Steering: Define and steer the deployment of IT projects, including comprehensive release planning. Operational Excellence: Increase productivity through service optimization and ensure regular SAP system patching by the service provider. Process Ownership: Take ownership of the deployment process for SAP IT demands using tools such as ServiceNow and SAP Solution Manager. Governance & Compliance: Ensure all service management activities meet legal and regulatory requirements. Collaboration: Act as the central SAP interface for process owners and collaborate with various SAP teams and specialist departments. Quality & Risk: Execute quality assurance measures (OLAs), manage documentation, and oversee risk and change management processes. Your mission: As a ERP Service & Release Delivery Leader, you are responsible to manage and select the service provider for the all SAP solutions in Arbus Aerostructures. , Project collaboration takes place with various SAP teams and the respective specialist departments. Documentation, risk management, and change management. Execution of quality assurance measures/OLAs, continuous improvement of service. What we offer We offer you more than just a job: a career where you are truly valued. Alongside a competitive salary and innovative projects, you'll enjoy a comprehensive benefits package, designed for you. Attractive financial package: A competitive salary and multiple bonuses (for performance, attendance, and holidays). Health and relaxation: A private medical plan with Regina Maria and access to wellness at Belaqva. Flexibility and comfort: A hybrid work policy and provided transportation in the Brașov area. Continuous development: Mentorship from expert leaders and access to books through a Bookster subscription. This job requires an awarene

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