Support Engineer I, MLDOPs

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Description

Description Engage with operations, product, tech, and program stakeholders to deliver seamless cloud contact center experiences. Lead the end-to-end development of new customer interaction channels, telephony integrations, and contact flow onboarding — from design and development through testing, launch, and continuous improvement. Possess expertise in Generative AI and Agentic systems, with the ability to integrate conversational AI, intelligent routing, and automation into contact center wor…

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