Service Desk Analyst (SC CLEARED)- 6-Month Contract (Inside IR35) - Warrington

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Description

Service Desk Analyst (SC CLEARED)- 6-Month Contract (Inside IR35) - Warrington Contracting role based in Warrington for a client requiring active SC clearance. You will serve as the first point of contact for all IT-related support across the designated account, resolving technical issues ranging from routine requests to complex multi-system problems within agreed SLAs, on a 24×7 shift basis. Key Responsibilities Act as single point of contact for calls, chat, portal, and email from staff regarding IT issues Log all customer contacts and take ownership of incidents through to resolution Key... more ->

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