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Enterprise IT Support Specialist

remoteJacksonville, Jacksonville, Florida, United States, USScore undefined/100today
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Description
Nymbus ([link] isn't just a leader in fintech; we're a community of innovators passionate about reimagining banking. We operate with an AI-first mindset across our business, continuously improving how we work and the value we deliver to our clients. WORK ENVIRONMENT:Nymbus is a remote-first company. Occasional travel may be required for client engagements, team planning sessions, or project activities. Working hours primarily align with the Eastern Time Zone; candidates located in the Eastern or Central time zones are preferred. POSITION SUMMARY:The Enterprise IT Support Specialist provides day-to-day technical and operational support for Enterprise IT. This is more than a traditional Help Desk role. Document, prioritize, and resolve support requests using the IT Service Management (IT
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