Process Consultant

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Description

ITSM Process & Performance Coordinator | European Institution Brussels, Belgium Full-time | 6-months contract | Hybrid working model EU Citizens only Role purpose The ITSM Process & Performance Coordinator ensures that IT service management processes are consistently defined, executed, measured and continuously improved across the Service Desk and related support teams. The role coordinates ITIL practices, Process Managers and operational stakeholders; ensures reliable data capture in Servic…

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