Customer Insights/User Researcher

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Description

Customer Insight/User Research Consultant Location: Largely remote with occasional travel to West Midlands Rate: £500-£550 (inside ir35) Duration: 6 months + The Role I am are looking for an experienced Customer Insight & Journey Specialist to support a major programme of work. This is a customer-focused role sitting at the intersection of Customer Insight, User Research and Service Design. You will work with a team of Business Analysts and Service Design Leads to ensure that customer and stakeholder evidence is translated into clearly defined user needs, customer journeys and actionable... more ->

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