Sportsbook Onboarding Project Manager

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Description

By bringing together next-gen technology and the finest live data available, Genius Sports is enabling a new era of sports for fans worldwide, delivering experiences that are more immersive, interactive and personalised than ever before. com. THE ROLE: Join the Genius team helping sportsbooks level up with live data, expert services, and fan-first experiences that drive global engagement. You'll work with Sportsbook customers and internal teams to deliver our Sportsbook products smoothly. You'll be closely involved in integration projects, working alongside customers, product owners, developers, and onboarding officers to make sure each client gets what they need, on time. WHAT YOU'LL DO: Monitor implementation requests from different channels, test solutions, and share clear information so clients get what they need on time Build strong working relationships with clients and internal teams, and manage expectations along the way Help customise client installation guides and other Sportsbook product materials Work closely with internal teams, including Sportsbook support, commercial, and delivery, to get projects done Use APIs to retrieve Sportsbook data, such as fixtures, schedules, and video access Investigate and escalate issues raised by clients or internal teams during integration Keep project status reports and client doc

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