Technical Operational Support Engineer (AWS/DevOps/SRE)

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Description

Description: Onsite interview will be required. Daily working hours: 4pm-12 AM ET, + on call weekend support. Remote role however per the client, looking for a candidate that would be within driving distance to Boston. Our client seeks a Technical Operational Support Engineer to join the Blockchain Incubator Team. The role spans operations and engineering to build a support model, tools, and documentation that maintain stability for emerging Web3 applications. The position requires coverage from 4:00 PM to 12:00 AM ET on weekdays with on-call participation on weekends and holidays. Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance. 00/hr. w2 JN -[phone] Responsibilities Develop and implement a technical support framework from scratch, including diagnostic tools and comprehensive user documentation. Proactively monitor production systems supporting Bitcoin, Ethereum, Solana, and other public blockchain solutions. Act as first-line responder for off-hours incidents, leveraging software development knowledge to diagnose and drive resolution. Partner with business teams to understand use cases and collaborate with Core Development to improve serviceability and stability. Monitor and support crypto infrastructure and blockchain services, including NaaS proxies and

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