IT Support Specialist

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Description

More about us Billennium is a global technology company with over 20 years of experience, committed to innovation and empowering businesses. As an employer, we offer a supportive, growth-focused environment where collaboration and creativity thrive. Join us to shape the future of technology together! About the role We are looking for an experienced IT Support Specialist. In this role, you will combine application support, data analysis and reporting with direct cooperation with business stakeholders. You will also have the opportunity to test and evaluate new tools and technologies through Proof of Concept (PoC) initiatives. What you will do Create and maintain reports and dashboards using Power BI , working with business and technical teams to understand requirements and translate them into solutions. Support and maintain business applications, troubleshoot issues and help identify solutions to incidents, problems and change requests. Work with SQL and relational databases to retrieve, analyze and validate data required for reporting and application support. Participate in Proof of Concept (PoC) initiatives, testing and evaluating new applications and platforms such as Airtable, Monday.com , Watershed or similar tools. Cooperate directly with business stakeholders, customers and vendors, including gathering requirements, preparing documentation and conducting presentations or product demos. What we are looking for At least 2–3 years of experience in application support , pre

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